ITA Airways has introduced a redesigned digital platform, launching a new app and website to improve the passenger experience. The ITA Airways new app and website now run on the technology used by Lufthansa Group carriers.
This transition strengthens collaboration within the group and creates a more consistent digital journey for travelers.
Improved Connectivity Across Airline Network
Passengers can now combine ITA Airways flights with other Lufthansa Group airlines, including SWISS and Austrian Airlines, within a single booking.
In addition, travelers can transfer existing bookings to the updated system. As a result, the platform improves flexibility and simplifies travel planning.
New Features and Functional Enhancements
The ITA Airways new app and website provide several enhancements across the customer journey. These include smoother booking, integrated payments, and better access to travel services.
Moreover, the platform will soon support direct login, push notifications, and a standardized check-in process. Travelers will also gain access to loyalty features such as Travel ID and Miles & More.
Digital Innovation in Modern Aviation
Airlines continue to invest in digital tools to enhance efficiency and passenger experience. For example, smart airport technologies are transforming how passengers move through terminals.
👉 Read more: biometric airport systems improving passenger flow
