Madrid & Brussels | February 22, 2026
Radisson Hotel Group and Amadeus have launched a direct API connectivity designed to modernize hotel distribution and enhance booking efficiency across global travel channels.
The new integration connects Radisson’s EMMA Central Reservation System (CRS) directly to the Amadeus Travel Platform, setting a new benchmark for speed, accuracy, and scalability in hotel distribution.
Moving Beyond Traditional GDS Protocols
The Radisson Hotel Group Amadeus API connectivity replaces traditional Global Distribution System (GDS) models with a real-time, API-driven architecture.
Key features of the solution include:
- Direct integration with Radisson’s existing CRS API
- Real-time updates of rates, availability, and booking data
- Elimination of duplicate or separate interfaces
- Seamless data flow into the Amadeus Travel Platform
This architecture ensures travel sellers receive accurate and timely booking information, reducing latency and improving data reliability.
AI-Driven Data Mapping
A core innovation of the integration is the use of AI-powered data mapping on the back end.
The system automatically aligns data fields between Radisson’s EMMA CRS and Amadeus’ platform, minimizing manual intervention and ensuring consistency.
Benefits include:
- Improved search relevance
- Streamlined booking workflows
- Reduced manual tracking
- Higher accuracy in rate and availability updates
The flexible, reusable API framework has also been designed so that other hotel chains can adopt similar connectivity in the future.
Enhanced Access for Travel Sellers and Guests
The direct connectivity enables richer comparisons at a room level, allowing travel sellers and travelers to evaluate:
- Room types
- Amenities
- Rate plans
- Availability
For Radisson employees, automated updates reduce administrative workloads and improve operational efficiency.
The overall result is improved communication between hoteliers, travel sellers, and end travelers — supporting more personalized and informed booking decisions.
Strategic Significance
The Radisson Hotel Group Amadeus API connectivity aligns with broader industry trends toward modern retailing, open APIs, and real-time data exchange.
By replacing legacy GDS protocols with scalable API architecture, the collaboration positions both companies at the forefront of next-generation hotel distribution technology.
Radisson Hotel Group emphasized that the initiative reflects its commitment to innovation and continuous modernization of its global portfolio, while Amadeus highlighted the scalability of the model across the wider hospitality ecosystem.
Industry Outlook
As hotel distribution evolves toward AI-enabled, API-first ecosystems, direct connectivity models such as this are expected to play a central role in improving transparency, efficiency, and personalization across global travel markets.
